The Onboarding Lab

The Onboarding Lab
Topics
Documentation

Documentation

Revenue Offboarding Customer Support Change Management Strategy Time To Value Enterprise AI Re-onboarding Customer Experience Scaling Hiring Training Metrics Professional Development Adoption Onboarding Qualified Leads Gamification Meetings Collaboration General Kick Off Documentation Engagement Management Handover

How to Use Timely Customer Stories to Strengthen B2B Customer Onboarding

How to Use Timely Customer Stories to Strengthen B2B Customer Onboarding

How real user narratives can accelerate time to value and adoption in your SaaS onboarding

Clare Knight

How to Use Change Management to Transform Your B2B SaaS Onboarding

How to Use Change Management to Transform Your B2B SaaS Onboarding

Go from resistance to revenue through strategic stakeholder alignment

Clare Knight

How Poor Onboarding Documentation Impacts Customer Success

How Poor Onboarding Documentation Impacts Customer Success

What to do about it to make it easier for everyone involved.

Clare Knight

The Onboarding Lab

Learn how to increase engagement, advocacy, and revenue opportunities through world-class B2B customer onboarding.

Home

Posts

Testimonials

Testimonials

© 2025 The Onboarding Lab.

Privacy policy

Terms of use

Powered by beehiiv